❓ Help Centre

88fb — answers to all your questions

Deposits, withdrawals, security, and responsible gaming — find detailed, clear answers on 88fb's FAQ page.

The questions that come to mind when using 88fb — how secure is your account, how to deposit or withdraw, how to cash out bonus winnings, or what to do if things get out of hand — all have clear, direct answers laid out on this page. Click through the sections below to find your question. If you can't find an answer, contact the support team directly.

Account Security 🔒 Security

Choose a password of at least 12 characters that combines uppercase and lowercase letters, numbers, and special characters (!, @, # etc.). Do not use your name, date of birth, or anything easy to guess. Never reuse the same password on another site, and change your password at regular intervals.

Change your password immediately and report the issue to 88fb support via live chat or at [email protected]. You can also request a temporary account lock. Check the device or network from which the unusual login occurred, and if your bKash or Nagad PIN is the same, change that too.

The official website address is 88fb.mom. Before clicking any link, check the domain carefully in your browser's address bar — a fake site can be created with just one character's difference. Never enter your password or payment details via links from unknown numbers or social media.

An OTP is a one-time secret code that comes only to your device. Anyone who knows your bKash or Nagad PIN can move money out of your wallet. No legitimate organisation — including 88fb — will ever ask for your OTP or PIN by phone or message. If you receive such a request, disconnect immediately.

Yes. 88fb uses SSL encryption, so your personal and financial information is protected during transmission. Personal data is not sold to third parties. For more details, read the site's privacy policy.

Responsible Gaming 🌿 Responsible

Send a request via live chat or to [email protected] and the support team will activate a cooling-off period or long-term self-exclusion on your account. A cooling-off period means play is paused for a set time; self-exclusion means an extended break that, once active, cannot easily be reversed even on request.

Yes, that is entirely possible. Contact 88fb support and let them know your preferred daily, weekly, or monthly deposit cap. Once the limit is active, it cannot be increased instantly even if you request it — there is a set waiting period, which is there to protect responsible gaming.

Some warning signs: spending beyond your budget; giving more time to gaming by cutting back on family or work time; repeatedly playing after a loss to try to recover the money; feeling restless when not playing. If you notice these signs, take a break right away and seek help if needed.

Contact 88fb support first — they will help with self-exclusion and setting limits. Also talk to a family member or trusted friend. Consulting a mental health professional or counsellor in Bangladesh can also be helpful.

No. 88fb is for people aged 21 and above only. Age is verified at registration and may be checked again during the identity verification process. Accounts belonging to minors are closed and any deposited funds are returned.

Withdrawals 💰 Withdrawals

No. Withdrawals on 88fb are processed 24 hours a day, 7 days a week. Day or night, holiday or not — funds typically reach your bKash, Nagad, or Rocket wallet within 1 hour. Bank Transfer may depend slightly on the bank's working hours.

The minimum withdrawal amount on 88fb is ৳500. Requests below this amount are not processed. This same minimum applies to every withdrawal method.

No. For security reasons, withdrawals can only be made to a bKash, Nagad, Rocket, or bank account registered in the account holder's own name. Funds are not sent to third-party wallets — this is part of anti-money-laundering measures.

A 15x wagering requirement must be completed on the welcome bonus — on the bonus amount only, not on the deposit. Example: if you receive a ৳1,000 bonus, you can withdraw bonus winnings after placing ৳15,000 in bets. Once wagering is complete, follow the normal withdrawal process.

After submitting your request, it will appear as "Processing" in your account's transaction history. The status generally changes to "Completed" within 1 hour, and a notification will arrive on the relevant wallet. If it takes longer, contact support.

How to Make a Deposit 💳 Deposits

Log in to 88fb, go to the deposit page, and select Nagad. Enter the amount and send money to the indicated Nagad number. Fill in the payment reference or transaction ID correctly. Your balance is usually updated within a few minutes. Contact support if you have any issues.

88fb does not charge any deposit fee of its own. However, your mobile wallet (bKash, Nagad, Rocket) may apply their own send-money charges. For bank transfers, a small charge may apply in line with the relevant bank's inter-bank transfer policy.

Yes. Select bKash on the 88fb deposit page, enter the deposit amount, and make a "Payment" or "Send Money" from the bKash app to the number provided. Make sure to enter the payment reference number correctly in the form — without it, verification may be delayed.

The minimum deposit amount is ৳300, which is the same across all methods — bKash, Nagad, Rocket, and bank transfer. Deposit requests below ৳300 are not processed.

Four methods are currently active: bKash, Nagad, Rocket and Bank Transfer. For bank transfers, you can send from common Bangladeshi banks such as Dutch-Bangla Bank, BRAC Bank, or Islami Bank. Credit cards and foreign payment methods are not accepted.

Yes, the Rocket process is the same as bKash and Nagad. Select Rocket on the deposit page, set the amount, and send money to the provided number via the Rocket app or dial method. Save the transaction ID — it will be useful if any issue arises.

Still have questions?

Our support team is available 24/7 in both Bengali and English. Chat with us directly via live chat or reach us by email.

Live Chat — bottom right corner of the site
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